Terms of service
Terms of Service
Last Updated: August 24, 2026
These Terms of Service govern your access to and use of scalpmora.shop, including purchases made through our website.
Throughout these Terms, “Scalpmora,” “we,” “us,” and “our” refer to Scalpmora. “You” and “your” refer to visitors, customers, and other users of our website.
By accessing our website or purchasing from us, you agree to these Terms of Service.
1. Online Store Terms
You may use our website only for lawful purposes and in accordance with applicable laws and regulations.
You must not use the website, its products, or its services for illegal, fraudulent, abusive, or unauthorized purposes.
2. Product Information
We make reasonable efforts to present product descriptions, specifications, photographs, and other information accurately.
However, colors and product appearance may vary slightly depending on your device, screen settings, lighting, manufacturing variations, and other factors.
We reserve the right to correct errors, inaccuracies, or omissions in product information when necessary.
3. Prices
Product prices are displayed on the website before checkout.
Prices may be changed from time to time without prior notice, but changes will not normally affect orders that have already been accepted and paid for.
Any applicable taxes, duties, or other charges will be handled according to the information presented during checkout and applicable law.
4. Orders
Submitting an order does not necessarily mean that we are required to accept it.
We reserve the right to refuse or cancel an order where reasonably necessary, including in circumstances involving:
- Suspected fraud;
- Payment authorization problems;
- Incorrect pricing;
- Product availability errors;
- Duplicate or clearly erroneous orders;
- Violations of these Terms.
If we cancel an order after payment has been successfully received, the applicable amount will be refunded.
5. Payment
Customers must provide accurate and complete payment and billing information.
Payments may be processed by third-party payment service providers made available through our Shopify store.
Your use of those payment methods may also be subject to the payment provider's applicable terms and policies.
6. Shipping
Scalpmora currently provides free worldwide shipping.
Our estimated delivery timeframe is generally 7–10 days.
Delivery estimates are provided in good faith and are not guaranteed delivery dates. Delays may occasionally occur because of customs procedures, weather events, carrier operations, high-volume periods, incorrect delivery information, or circumstances outside our reasonable control.
Additional information is available in our Shipping Policy.
7. Returns and Refunds
Eligible purchases may be returned within 30 days after delivery in accordance with our Return & Refund Policy.
Scalpmora provides free eligible returns and refunds during the applicable 30-day period, subject to the terms of that policy.
8. Accuracy of Customer Information
You are responsible for providing accurate:
- Full name;
- Delivery address;
- Email address;
- Telephone number;
- Billing and payment information.
Please contact us promptly if you identify an error in your order information.
We cannot guarantee that an address can be changed after an order has been processed or shipped.
9. Intellectual Property
Unless otherwise stated, the content available through scalpmora.shop, including website design, text, graphics, branding, logos, and original content, is owned by or licensed for use by Scalpmora and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our protected website content without appropriate authorization.
10. Third-Party Services
Our store may rely on third-party providers for services such as payments, order processing, analytics, shipping, or website functionality.
Third parties may operate according to their own terms and privacy practices.
11. Prohibited Activities
You may not use our website to:
- Violate applicable laws;
- Attempt unauthorized access to systems or accounts;
- Distribute malware or harmful software;
- Collect personal information unlawfully;
- Interfere with website functionality;
- Commit fraud or impersonate another person;
- Infringe intellectual property rights;
- Submit intentionally false information.
12. Personal Care Product Information
Products offered through Scalpmora are intended for their ordinary consumer purposes as described on the applicable product pages.
Information provided through our website is general product information and is not intended to replace professional medical or healthcare advice.
Customers should follow relevant product instructions and discontinue use if a product causes unexpected irritation or discomfort.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Scalpmora will not be liable for indirect, incidental, special, or consequential losses arising from use of our website or products where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited.
14. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses arising from your unlawful misuse of the website or your material violation of these Terms.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business operations, or legal obligations.
The latest version will be published on this page with the updated revision date.
16. Governing Law
These Terms are governed by applicable laws of Quebec and Canada, without limiting mandatory consumer protections that may apply based on a customer's place of residence.
17. Contact
Questions regarding these Terms may be sent to:
Scalpmora
1062 Rue Henri-M.-Perrault
Montreal, QC H1A 5K3
Canada
Email: support@scalpmora.shop
Phone: (866) 995-6636